IMSWARE best practice!
Our projects are structured according to a proven success method: "IMSWARE Best Practice".
Network and facility management are versatile, cost-driven and an entirely individual challenge for each user. This requires a powerful and flexible software - a software like IMSWARE.
You want to add a mobile solution to the system? To employ a cloud-service? Or to set it up as a SaaS? With identical performance and the same comfort as the classic IMSWARE installation?
Then your solution is IMSWARE.GO!
Since 1989 our customers manage their facility and network management processes with IMSWARE - that are more than 500 companies and organizations with more than 40.000 users.
The size of IMSWARE installations covers a wide range from individual buildings to projects with 20 million objects and 4.000 users.
And if you will ever need advice and assistance, our support team is right at hand anytime: at our hotline, on the web, remote or on-site.
In the ticket system, each employee puts [...] Messages and can track the progress of the job. Objects perform their maintenance intervals, which the system automatically reports when it is due. [IMSWARE] creates more security and transparency.
Our system gives us [...] transparency. The auditing office [...] can check any award of contract independent of time.
Building management, management of construction projects and rental administration are [...] core tasks that we accompany with our CAFM system.
The ease of use of the ticketing system, the made to measure implementation concept and the future proof concept of the software tipped the scale for IMSWARE.
With IMSWARE it is way easier to [...] plan and document new buildings, to remodel plants and to converse production lines.
The communication within the project team [...] went very well during the entire implementation phase. We are very satisfied with IMS.
With a mouse click we get a description of the object, references to the cadastre, to digital documents and paper files, summaries of technical and commercial relations as well as summaries of the infrastructural situation. And all fo this in a clear way..
After a 14-day trial run... we could go online quickly with all stations and functional units of the hospital.
The system is so easy to use that it was quickly adopted and just after one month no paper messages were used any longer.
The software of IMS proved it's worth in a short time and we are happy we can upgrade it with various modules and add-ons.
Wiht the IWMS system, we can fully manage all areas. It provides the basis for our tight management of costs and performance.
In the past we had to move three times - including our PBX. That required an tremendous ammount of time. With IMSWARE we could significantly cut the ammount of time and cost needed. Compared to the past tasks like track construction easily save us more than 50 percent of time.
Our dynamic environment requires a solution that is able to grow with our needs. IMSWARE is absolutely flexible in this respect. The software can be adapted virtually to any of our actual and future needs.
The collaboration with IMS is simply excellent. The helpfulness and the commitment to give appropriate answers and to solve issues could not be better.
For years we now control our daily workflows and processes with IMSWARE. Still 19 modules are in use and over 100 users are working with IMSWARE every day.
Despite our limited budge both implementation, kick off and use were fully supported and our objective to give customers full transparency of operations was achieved within the time schedule.
Good customer service, professional support and IT performance!
Observing the development of IMSWARE shows, that IMS is responsive to requests and suggestions of customers and users. There have been many improvements in handling and usability without turning everything upside down. Thus user can work with the system easily at any time.
The introduction of a ticketing system for orders of expert users and alarms of the building users was important. The software makes it possible to work on any job from order processing through to billing without any hassle. User satisfaction rose immediately due to reduced information loss and immediate feedback to the customer.
IMSWARE impressed us from the first moment on. In addition to the simple customization options to our existing IT infrastructures and the easy operation of the software, we enjoy the direct connection between master data, project management and procurement.
The purchase and administration of our IWMS software by the county administrations IT management shows perfectly how a software solution optimizes the internal cooperation, generates additional information and reduces our workload all at the same time.
With one click, I immediately see what I have to keep in mind. That's just awesome how this works. Thank you for your fist class commitment and the good result.
Only after the installation of IMSWARE we got full control over our stocks - commercially and technically seen. With little to none effort we are now able to carry out our budget control.